Open Job Postings - Goodwill Industries of Wayne & Holmes Co., Inc

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

About the Role

Goodwill Industries is seeking a dedicated Shift Supervisor in our Orrville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure compliance with store policies.
• Complete cash handling duties: balance drawers, assign/register tills, and prepare deposits.
• Provide excellent customer service and resolve customer concerns in a professional manner.
• Monitor daily store operations in the absence of the Store or Assistant Manager.
• Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
• Ensure the store is clean and safe: dusting, vacuuming, restroom cleaning, and other maintenance.
• Report and document incidents or accidents in a timely and accurate manner.
• Assist in meeting store production goals and performance standards.
• Respond effectively in emergency situations and follow company safety procedures.
• Attend all required trainings and store meetings.
• Represent Goodwill’s mission and values in all interactions with customers and staff.

Physical Requirements

• Stand for extended periods (2–3 hours or more).
• Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
• Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
• Use equipment such as pricing/tagging guns, tape dispensers, and carts as needed.

What We’re Looking For

• Education: High School Diploma or GED preferred.
• Experience: Prior retail or supervisory experience is a plus.
• Skills: Strong communication skills; ability to read, write, and perform basic math.
• Technology: Familiarity with Microsoft Word and Excel preferred.
• Availability: Must be flexible to work nights, weekends, and holidays.
• Other Requirements:
• Reliable transportation (valid driver’s license and proof of insurance preferred).
• Ability to pass a background check and pre-employment drug/alcohol screen.
• Willingness to participate in random testing as required.

Why Join Goodwill?

When you work at Goodwill, you’re doing more than just a job—you’re supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

Apply Today!

Join a mission-driven team that’s helping people and the planet while earning competitive pay based on your performance! At Goodwill Industries of Wayne & Holmes Counties, we turn donations into opportunities — and our Production Associates play a key role in making that happen.

Position Overview:

As a Production Associate, you’ll work in a fast-paced, hands-on environment assembling, labeling, sorting, packaging, and inspecting small products. This is a piece-rate position, meaning the faster you work, the more you can earn!

Pay & Schedule:

• Training wage during the first two weeks.

• Piece-rate pay — potential to earn up to $18.00 per hour!

• Part-time shifts:

  • Monday–Friday, 7:30 a.m.–1:30 p.m. or 9:30 a.m.–3:30 p.m.

• Full-time shift:

  • Monday–Friday, 7:00 a.m.–3:30 p.m.

Essential Functions:

• Perform hand and arm manipulation to assemble, label, sort, inspect, and package small products.

• Maintain quality and meet production rate standards.

• Operate department machinery safely and per supervisor instructions.

• Complete manual work such as disassembly, collation, and other tasks needed to complete contract jobs.

• Stand for long periods and lift/carry up to 50 lbs regularly.

• Bend, twist, stoop, push, and pull as needed throughout the shift.

• Safely use compactors, balers, and hand pallet jacks as trained.

• Keep the work area clean and organized.

• Accurately complete personal production sheets.

• Report accidents or unsafe conditions immediately.

• Perform other duties as assigned by management.

What We’re Looking For:

• Strong hand-eye coordination and manual dexterity.

• Ability to work independently and maintain consistent quality and speed.

• Dependability and a positive, team-oriented attitude.

• Commitment to Goodwill’s mission of helping people reach their full potential through the power of work.

If you’re fast with your hands, enjoy detailed work, and want a job where your effort directly impacts your earnings, this is the job for you!

👉 Apply today

Are you passionate about helping others achieve meaningful employment? Join our Mission Services team as an OMJ Lab Instructor! In this role, you’ll work directly with job seekers at the OhioMeansJobs Lab, providing guidance, support, and training to help individuals gain the skills and confidence needed to succeed in the workforce.

**PLEASE NOTE: this role will be a Goodwill Industries of Wayne & Holmes County Employee, but the actual work location is in the OMJ Lab at Ohio Department of Job and Family Services (ODJFS).

What You’ll Do:

• Provide job development and placement support for clients referred to the program
• Lead workshops and deploy online training to enhance job readiness
• Conduct mock interviews and assist clients with resume writing and job search skills
• Help clients navigate their OhioMeansJobs accounts
• Build and maintain strong relationships with clients, Goodwill staff, OMJ staff, and WCDJFS partners
• Submit reports and documentation to the Mission Services Director
• Serve as a backup driver for Goodwill programs as needed

What We’re Looking For:

• A positive, professional communicator who enjoys helping others succeed
• Strong interpersonal skills with the ability to build effective relationships
• Excellent organization, time management, and customer service skills
• Ability to work independently while contributing to a collaborative team

Qualifications:

• College degree in a Human Services–related field, or equivalent combination of education and relevant work experience
• CPR/First Aid certification (or willingness to obtain)
• Valid driver’s license and proof of insurability, or reliable transportation
• Must pass background check and drug/alcohol screening

Why You’ll Love Working with Goodwill:

At Goodwill Industries of Wayne & Holmes Counties, we believe in empowering people through the power of work. You’ll be part of a mission-driven organization that changes lives every day—while enjoying a supportive, team-oriented workplace.

📦 NOW HIRING: Warehouse Coordinator at Goodwill Industries of Wayne & Holmes Counties

Goodwill Industries of Wayne & Holmes Counties is seeking a dependable, detail-oriented Warehouse Coordinator to support the smooth and efficient operation of our warehouse. This role is critical in organizing inventory, coordinating shipments, supporting donation logistics, and ensuring safe, accurate, and well-maintained warehouse processes.

If you enjoy staying organized, working in a fast-paced environment, and being part of a mission-driven team, we’d love to hear from you!

⭐ Position Summary

The Warehouse Coordinator is responsible for receiving and organizing inventory, overseeing donation drives and home pickups, maintaining records, coordinating shipments, and supporting logistics for multiple programs—including Dell Reconnect, retail supply support, and fleet maintenance. This position also includes truck-driving responsibilities and may require some evening or weekend work.

🛠 Key Responsibilities

• Receive, inspect, and organize incoming shipments and donations

• Oversee all donation drives and home pickup operations

• Coordinate the Dell Reconnect Program, including sorting and scheduling

• Assist the VP of Operations and Director of DGR with retail supplies and new goods

• Maintain records and take appropriate action regarding maintenance of retail trucks and tow motors

• Maintain accurate inventory records and assist with stock audits

• Prepare outgoing shipments (packing, labeling, scheduling carriers)

• Ensure the warehouse is clean, safe, and organized

• Track and report inventory levels and movement

• Support other departments with inventory needs and transfers

• Operate warehouse equipment (pallet jacks, forklifts if certified)

• Follow proper procedures for storing, handling, and disposing of materials

• Communicate effectively with team members and supervisors

• Perform truck-driving duties as assigned

• Other duties as assigned by leadership

📌 Qualifications

• Previous warehouse or inventory coordination experience preferred

• Strong organizational skills and attention to detail

• Ability to lift 50 lbs. regularly, 100 lbs. frequently, and over 100 lbs. occasionally

• Basic computer skills (inventory tracking, data entry)

• Ability to work independently and as part of a team

• Strong communication skills and a positive attitude

✨ Preferred Skills

• Forklift certification (or willingness to obtain)

• Experience in shipping, receiving, or logistics

• Ability to coordinate multiple tasks, projects, and communication streams

📄 Requirements

• Education: High School Diploma or GED

• Experience: 3–5 years in truck driving and warehouse operations

• Certifications: Forklift, First Aid, CPR (or ability to obtain)

• Licensing: Valid driver’s license and proof of insurability

• Screenings: Background check, drug & alcohol screen required prior to employment!

Pay Rate: $21.00/hour

📬 Apply Today!

If you're ready to contribute to a mission that changes lives through the power of work, we encourage you to apply!

🚚 Truck Driver – Goodwill Industries of Wayne & Holmes Counties

Full-Time | Serving Wayne & Holmes Counties

Goodwill Industries of Wayne & Holmes Counties is seeking a dependable, safety-focused Truck Driver to support our mission by transporting donated goods, materials, and industrial products throughout our operating territory. This role plays a critical part in keeping our operations running smoothly and ensuring exceptional service to our donors, customers, and partners.

✨ Key Responsibilities

• Safely operate an automatic transmission box truck in day or night conditions and in all weather.

• Drive assigned routes to collect and transport donated materials and Industrial Services products.

• Load and unload trucks, ensuring materials are placed in the proper areas.

• Maintain accurate time schedules for arrivals and departures.

• Keep detailed records of materials collected, contract runs, miscellaneous trips, and daily mileage.

• Perform pre-trip inspections and report any vehicle or equipment malfunctions.

• Complete basic truck maintenance such as adding fluids, changing bulbs, and refueling.

• Maintain clean, orderly conditions at stops and on the truck.

• Assist with baling and warehouse operations when routes are finished.

• Operate a forklift.

• Deliver outstanding customer service and represent Goodwill professionally at all times.

• Work weekends and holidays as scheduled.

• Perform other duties as assigned.

💪 Physical & Functional Requirements

• Ability to regularly lift up to 50 lbs., frequently up to 100 lbs., and occasionally over 100 lbs.

• Ability to stoop, bend, squat, pull, or twist as part of routine daily tasks.

• Ability to read, write, and perform basic math functions (addition, subtraction, multiplication, division).

• Must be cooperative, friendly, well-groomed, and consistently follow safety guidelines and uniform requirements.

🤝 Regular Duties & Expectations

• Maintain strong working relationships and provide excellent customer service.

• Show respect, courtesy, and professionalism at all times.

• Communicate clearly and effectively, both verbally and in writing.

• Follow all Goodwill policies, procedures, safety guidelines, and work rules.

• Represent the organization positively in the community and with stakeholders.

• Support Goodwill’s mission and be able to educate others about our agency.

📋 Position Requirements

Supervision: May supervise a Truck Helper as needed

Education: High School Diploma or GED

Experience: Minimum of five (5) years of driving experience

Certification: Valid Forklift Certification

Licenses: Valid driver's license and proof of insurability

Pre-Employment:

• Background check

• Drug and alcohol screening (must pass prior to employment)

🌟 Why Join Goodwill?

At Goodwill, your work has purpose. Every mile you drive and every load you carry helps fuel job training, community programs, and opportunities for the individuals we serve. Join a mission-driven team that values safety, professionalism, and integrity.

Pay Rate: $17.50 - $19.50/hour

📨 Apply Today!

If you're a skilled, safety-minded driver who takes pride in your work and enjoys serving the community, we want to hear from you!

🌟 Now Hiring: Senior Retail Training Manager

Are you a passionate leader who thrives on developing others? Do you have a strong retail background paired with a commitment to coaching, training, and operational excellence? If so, Goodwill Industries of Wayne & Holmes Counties wants to meet you!

We are seeking a Senior Retail Training Manager to support the safe, efficient, and profitable operation of our retail stores while leading the creation and delivery of impactful training programs for all retail staff. This position plays a key role in shaping successful employees, strong store teams, and an outstanding customer experience across all locations.

What You’ll Do:

✨ Training & Development

• Deliver onboarding programs for new retail employees including cashiers, donation attendants, processors, and supervisors.

• Maintain and update training manuals, pricing sheets, and instructional materials.

• Collaborate with the Corporate Training Coordinator to design and enhance role-specific training content.

• Identify training needs through feedback, store visits, and leadership collaboration.

• Develop and implement retraining plans with supervisors.

• Foster a positive culture of learning, growth, and accountability aligned with Goodwill’s mission.

🛍 Retail Store Operations

• Support the Retail Director in operational oversight of multiple retail stores.

• Assist in the supervision and support of Store Managers, Assistant Managers, Clerks, and Consumers.

• Help establish, monitor, and evaluate store budgets and key performance metrics.

• Serve as acting Store Manager during extended absences.

• Maintain strong communication between departments under the VP of Operations.

📈 Program Design & Evaluation

• Ensure training programs align with organizational goals.

• Measure training effectiveness through assessments and performance data.

• Continuously improve training materials based on operational needs and employee feedback.

🦺 Compliance & Safety

• Ensure completion of all mandatory safety and compliance training.

• Complete accident/incident reports promptly.

• Promote safe working practices and ensure compliance with MSDS guidelines.

• Support store managers with regular in-store audits for safety, cleanliness, and operational standards.

What You Bring:

Education:

• Bachelor’s degree preferred; High School diploma with relevant experience accepted.

Experience:

• At least 5 years in retail sales or progressive leadership roles.

Skills & Certifications:

• Strong communication, facilitation, and training skills.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).

• First Aid & CPR preferred.

Additional Requirements:

• Valid driver’s license and proof of insurability, or reliable transportation.

• Ability to pass background check and drug/alcohol screening.

• Willingness to work evenings, weekends, and holidays as needed.

• Ability to lift up to 30 lbs. and perform routine physical tasks.

Positions Supervised:

• None directly; provides support to store managers and Retail Director as needed.

Why Join Goodwill?

At Goodwill, your work supports job training, community programs, and life-changing opportunities for individuals in Wayne and Holmes Counties. If you’re driven to lead, teach, and make a meaningful impact—this is the role for you.

Pay Rate: $24.50/hour

Apply Today!

Help us build strong teams, successful stores, and a better community—one training session at a time.

Assistant Store Manager - Make a Difference Every Day

Goodwill Industries of Wayne & Holmes Counties is seeking an energetic, hands-on Assistant Store Manager to support the daily operations of one of our retail locations. This role helps lead our retail team, ensures excellent customer service, and drives production and sales—all while supporting Goodwill’s mission of empowering individuals and strengthening our community.

If you enjoy fast-paced work, developing teams, and making a positive impact, we’d love to meet you!

Key Responsibilities

Store Operations & Leadership

• Assist the Store Manager with daily operations and serve as acting manager in their absence.

• Supervise and support employees involved in sales, cashiering, stocking, sorting, and production.

• Ensure all staff complete mandatory Orientation, Safety, Customer Service, and 1-Touch training.

• Train employees and consumers on organizational policies, procedures, and Hazardous Materials/MSDS.

• Review shipments, ensure merchandise is accurately priced, rotated, and stocked to proper levels.

• Support special merchandising programs, events, and production goals.

Customer Service & Safety

• Provide excellent service to customers, donors, and community members.

• Assist donors and truck drivers with loading and unloading donations.

• Respond to emergency situations and take appropriate action.

• Maintain store cleanliness, including restrooms, floors, windows, fixtures, and displays.

Cash Handling & Reporting

• Operate and troubleshoot Point of Sale systems (register, scanner, printer, computer).

• Clear registers, complete cash counts, reconcile cash sheets, and prepare bank deposits.

• Complete accident/incident forms accurately and in a timely manner.

Physical Requirements

• Lift up to 30 lbs. from floor to chest height; stoop, bend, twist, squat, and work overhead.

• Perform material handling tasks using tools such as a double stacker, sprayer, pricing gun, tape gun, barb tagging gun, and PPE.

Regular Duties

• Maintain positive working relationships with staff, donors, customers, and leadership.

• Communicate clearly and professionally, both verbally and in writing.

• Follow all safety rules, policies, and established procedures.

• Represent Goodwill in a courteous and professional manner.

• Educate customers and the community about Goodwill’s mission and programs.

Requirements

Education:

• High School Diploma or GED required.

Experience:

• 3–5 years of retail supervision or management experience.

• Strong math skills and excellent interpersonal skills.

• Technology skills preferred (Microsoft Word & Excel).

Additional Requirements:

• Valid driver’s license and proof of insurability, or ability to provide reliable transportation.

• Successful completion of background check.

• Must pass a pre-employment drug/alcohol screen

• Must be available for nights, weekends, and holidays as needed.

Join Our Mission-Driven Team

If you’re ready to lead with purpose and help create life-changing opportunities in your community, we encourage you to apply!

Pay Rate: $16.50/hour