Open Job Postings - Goodwill Industries of Wayne & Holmes Co., Inc

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

A DAY IN THE LIFE: In a typical day, a Retail Associate can expect to…”inspect and sort all incoming clothing, accessories, shoes and other wares to determine if items are suitable for sale in our retail store. Determine appropriate pricing for items and place correct price on each piece. Distribute and unload racks of clothing to the sales floor, operate cash register and provide excellent customer service.”

As part of the Goodwill team, you can make a difference! You will become part of a team that helps fund outreach programs for people in need in your local community. These services include career exploration, job development, job placement, family strengthening and community outreach services. Plus, you will help Goodwill keep tons of garbage out of landfills each year!!

Some of the great perks of working for Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Promotion and growth opportunities!

Employees that work full-time are also eligible for:

• Medical, dental, vision and short-term disability benefits available
• Long-term disability and life insurance at no cost
• Paid holidays!

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join a mission-driven team that’s helping people and the planet while earning competitive pay based on your performance! At Goodwill Industries of Wayne & Holmes Counties, we turn donations into opportunities — and our Production Associates play a key role in making that happen.

Position Overview:

As a Production Associate, you’ll work in a fast-paced, hands-on environment assembling, labeling, sorting, packaging, and inspecting small products. This is a piece-rate position, meaning the faster you work, the more you can earn!

Pay & Schedule:

• Training wage during the first two weeks.

• Piece-rate pay — potential to earn up to $18.00 per hour!

• Part-time shifts:

  • Monday–Friday, 7:30 a.m.–1:30 p.m. or 9:30 a.m.–3:30 p.m.

• Full-time shift:

  • Monday–Friday, 7:00 a.m.–3:30 p.m.

Essential Functions:

• Perform hand and arm manipulation to assemble, label, sort, inspect, and package small products.

• Maintain quality and meet production rate standards.

• Operate department machinery safely and per supervisor instructions.

• Complete manual work such as disassembly, collation, and other tasks needed to complete contract jobs.

• Stand for long periods and lift/carry up to 50 lbs regularly.

• Bend, twist, stoop, push, and pull as needed throughout the shift.

• Safely use compactors, balers, and hand pallet jacks as trained.

• Keep the work area clean and organized.

• Accurately complete personal production sheets.

• Report accidents or unsafe conditions immediately.

• Perform other duties as assigned by management.

What We’re Looking For:

• Strong hand-eye coordination and manual dexterity.

• Ability to work independently and maintain consistent quality and speed.

• Dependability and a positive, team-oriented attitude.

• Commitment to Goodwill’s mission of helping people reach their full potential through the power of work.

If you’re fast with your hands, enjoy detailed work, and want a job where your effort directly impacts your earnings, this is the job for you!

Apply today

Are you passionate about helping others reach their potential? Do you want to make a meaningful impact in your community? We're looking for a dedicated and compassionate WFT Case Manager to join our team and support individuals on their path to self-sufficiency and success.

ESSENTIAL FUNCTIONS:

• Case Management and assessment of consumers assigned by Case Management Supervisor. This includes CCMEP.
• May provide on-site case management services throughout Wayne County Schools
• Maintains complete records on all consumers receiving services as assigned
• Performs intake for consumers
• Meets with consumers on a weekly basis to review progress on service plans and updates progress in the Consumer Database
• Attends meetings and case staffings as required for each consumer
• Initiates, maintains and documents service provided for consumers and updates in the consumer database
• Coordinates daily consumer schedules
• Prepares required reports on all consumers and trainees
• Provides progress reports for the Case Management Supervisor on a weekly basis for everyone served.
• Works directly with consumers and trainees in all phases of the rehabilitation process
• Provides retention services to consumers
• May function as a driver when needed
• Performs other duties as assigned by the Case Management Supervisor and the Mission Services Director

REGULAR DUTIES:

• Maintains a good working relationship and provide excellent customer service to all consumers, staff, customers and supervisors
• Has respect for the feelings of others, is courteous and possesses the ability to build effective internal and external relationships
• Communicates clearly and effectively, both verbally and written with all staff
• Complies with all established work rules, policies, procedures and safety rules
• Represents the organization in a professional and courteous manner
• Is able to educate stakeholders and community about the entire agency

WHO YOU ARE:

• A strong communicator with a passion for helping others
• Organized, dependable, and detail-oriented
• Comfortable working both independently and as part of a team
• Respectful, professional, and able to build positive relationships

QUALIFICATIONS:

• Education: College degree in a Human Services-related field preferred, but not required (High school diploma or equivalent with relevant experience accepted)
• Experience: 3 years in a related field preferred
• Certification: CPR/First Aid (can be obtained upon hire)
• Other: Valid driver’s license and insurability or ability to provide reliable transportation

All candidates must pass a background check and drug/alcohol screening prior to employment

WHY JOIN GOODWILL?

• Make a positive impact in your community every day
• Work in a supportive, mission-driven organization
• Opportunities for training and professional development
• Be part of a trusted nonprofit with a strong local presence

Pay Rate: $16.75 per hour

Ready to empower lives and support your community? Apply today and help make a difference with Goodwill!

About the Role

Goodwill Industries is seeking a dedicated part-time Shift Supervisor in our Rittman Store to help lead our retail team and support the Store and Assistant Manager in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure compliance with store policies.
• Complete cash handling duties: balance drawers, assign/register tills, and prepare deposits.
• Provide excellent customer service and resolve customer concerns in a professional manner.
• Monitor daily store operations in the absence of the Store or Assistant Manager.
• Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
• Ensure the store is clean and safe: dusting, vacuuming, restroom cleaning, and other maintenance.
• Report and document incidents or accidents in a timely and accurate manner.
• Assist in meeting store production goals and performance standards.
• Respond effectively in emergency situations and follow company safety procedures.
• Attend all required trainings and store meetings.
• Represent Goodwill’s mission and values in all interactions with customers and staff.

Physical Requirements

• Stand for extended periods (2–3 hours or more).
• Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
• Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
• Use equipment such as pricing/tagging guns, tape dispensers, and carts as needed.

What We’re Looking For

• Education: High School Diploma or GED preferred.
• Experience: Prior retail or supervisory experience is a plus.
• Skills: Strong communication skills; ability to read, write, and perform basic math.
• Technology: Familiarity with Microsoft Word and Excel preferred.
• Availability: Must be flexible to work nights, weekends, and holidays.
• Other Requirements:
• Reliable transportation (valid driver’s license and proof of insurance preferred).
• Ability to pass a background check and pre-employment drug/alcohol screen.

Why Join Goodwill?

When you work at Goodwill, you’re doing more than just a job—you’re supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

Pay Rate: $14.50/hour

Apply Today!

About the Role

Goodwill Industries is seeking a dedicated Shift Supervisor in our Orrville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure compliance with store policies.
• Complete cash handling duties: balance drawers, assign/register tills, and prepare deposits.
• Provide excellent customer service and resolve customer concerns in a professional manner.
• Monitor daily store operations in the absence of the Store or Assistant Manager.
• Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
• Ensure the store is clean and safe: dusting, vacuuming, restroom cleaning, and other maintenance.
• Report and document incidents or accidents in a timely and accurate manner.
• Assist in meeting store production goals and performance standards.
• Respond effectively in emergency situations and follow company safety procedures.
• Attend all required trainings and store meetings.
• Represent Goodwill’s mission and values in all interactions with customers and staff.

Physical Requirements

• Stand for extended periods (2–3 hours or more).
• Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
• Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
• Use equipment such as pricing/tagging guns, tape dispensers, and carts as needed.

What We’re Looking For

• Education: High School Diploma or GED preferred.
• Experience: Prior retail or supervisory experience is a plus.
• Skills: Strong communication skills; ability to read, write, and perform basic math.
• Technology: Familiarity with Microsoft Word and Excel preferred.
• Availability: Must be flexible to work nights, weekends, and holidays.
• Other Requirements:
• Reliable transportation (valid driver’s license and proof of insurance preferred).
• Ability to pass a background check and pre-employment drug/alcohol screen.
• Willingness to participate in random testing as required.

Why Join Goodwill?

When you work at Goodwill, you’re doing more than just a job—you’re supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

Pay Rate: $14.50/hour

Apply Today!

The Mission Services Driver supports the organization’s mission by safely transporting clients to employment-related activities, appointments, and other essential destinations. This role serves as a key point of contact for clients, providing courteous service, promoting the organization’s mission within the community, and ensuring a safe, respectful, and reliable transportation experience.

KEY RESPONSIBILITIES:

• Transport clients to and from their residence and their assigned location.
• Transport clients to and from job interviews, job searches, job readiness activities, and other appointments.
• Represents the organization in a professional and courteous manner.
• Is able to educate clients and community about our mission.
• Other duties as assigned by supervisor.

POSITION REQUIREMENTS:

• High school diploma or equivalent.
• Has respect for the feelings of others, is courteous, and possesses the ability to build effective internal and external relationships.
• Communicates clearly and effectively, both verbally and written with all clients and staff.
• Complies with all established work rules, policies, procedures, and safety rules.
• First Aid/CPR/AED Certification (training provided upon hire)
• License Check: valid driver’s license and proof of insurability or can provide transportation.
• Background Checks: Offer of employment contingent upon background check.
• Drug and Alcohol Screen: Must pass a drug and alcohol screen prior to employment.

Key Competencies

• Customer Service Orientation
• Confidentiality & Professionalism

Working Conditions

• Majority of time is spent in a vehicle, driving from place to place, in all types of weather

Pay Rate: $12.75

APPLY TODAY!

Store Manager - Make a Difference Every Day

Goodwill Industries of Wayne & Holmes Counties is seeking an energetic, hands-on Store Manager to support the daily operations of one of our retail locations. This role helps lead our retail team, ensures excellent customer service, and drives production and sales—all while supporting Goodwill’s mission of empowering individuals and strengthening our community.

If you enjoy fast-paced work, developing teams, and making a positive impact, we’d love to meet you!

Key Responsibilities

Store Operations & Leadership

• Lead a safe and profitable retail store by following operational policies and maintaining excellent customer relationships.
• Supervise, engage, and support employees involved in sales, cashiering, stocking, sorting, and production.
• Manage and coordinate completion of mandatory Orientation, Safety, Customer Service, and 1-Touch training.
• Train employees and consumers on organizational policies, procedures, and Hazardous Materials/MSDS.
• Review shipments, ensure merchandise is accurately priced, rotated, and stocked to proper levels.
• Support special merchandising programs, events, and production goals.
• Attend management meetings and training as needed, lead and facility monthly staff meetings.
• Ensure completion and compliance with other duties assigned by leadership.

Customer Service & Safety

• Provide excellent service to customers, donors, and community members.
• Assist donors and truck drivers with loading and unloading donations.
• Respond to emergency situations and take appropriate action.
• Maintain store cleanliness, including restrooms, floors, windows, fixtures, and displays.

Cash Handling & Reporting

• Operate and troubleshoot Point of Sale systems (register, scanner, printer, computer).
• Clear registers, complete cash counts, reconcile cash sheets, and prepare bank deposits.
• Complete accident/incident forms accurately and in a timely manner.

Physical Requirements

• Lift up to 50 lbs. from floor to chest height; stoop, bend, twist, squat, and work overhead.
• Perform material handling tasks using tools such as a double stacker, sprayer, pricing gun, tape gun, barb tagging gun, and PPE.

Regular Duties

• Maintain positive working relationships with staff, donors, customers, and leadership.
• Communicate clearly and professionally, both verbally and in writing.
• Follow all safety rules, policies, and established procedures.
• Represent Goodwill in a courteous and professional manner.
• Educate customers and the community about Goodwill’s mission and programs.

Requirements

Education:

• High School Diploma or GED required.

Experience:

• 5+ years of retail supervision or management experience.
• Strong math skills and excellent interpersonal skills.
• Technology skills preferred (Microsoft Word & Excel).

Additional Requirements:

• Valid driver’s license and proof of insurability, or ability to provide reliable transportation.
• Successful completion of background check.
• Must pass a pre-employment drug/alcohol screen
• Must be available for nights, weekends, and holidays as needed.

Join Our Mission-Driven Team

If you’re ready to lead with purpose and help create life-changing opportunities in your community, we encourage you to apply!

Pay Rate: $19.00/hour

At Goodwill, we believe in the power of work to transform lives. The HR & Safety Specialist supports our team members by strengthening both our human resources operations and our commitment to a safe workplace. This role is instrumental in guiding people through every stage of their employment — from first interview to first day and beyond — while helping build and maintain the safety programs that protect our team members, our persons served, and our locations across Wayne and Holmes Counties.

KEY RESPONSIBILITIES:

• Provide general administrative support to the HR team, including filing, scanning, copying, and preparing and organizing HR documents.
• Post open positions on job boards and internal systems.
• Schedule, coordinate, and communicate with candidates, creating offers of employment, and coordinating post-offer screenings.
• Assist with new-hire paperwork, I-9 verification, and onboarding tasks as necessary, including performing orientation as back-up.
• Manage employee life cycle including new hire entries, change of statuses, and terminations in all required systems.
• Maintain personnel files and records in compliance with policy and legal requirements.
• Complete verifications of employment as required.
• Work in conjunction with the HR Director to develop and maintain the Safety Program.
• Conduct internal safety audits and coordinate external safety inspections.
• Conduct incident investigations and report trends to the leadership team.
• Conduct safety team meetings and activities.
• Attend monthly Wooster Safety Council meetings.
• Maintain HR and Safety bulletin boards.
• Mail distribution, supply ordering, and maintaining HR workspaces and areas.
• Assist with Benefits administration, including open enrollment and employee support.
• Assist with HR projects and other duties as assigned.

POSITION REQUIREMENTS:

• High school diploma or equivalent.
• Prior clerical, administrative, or customer-service experience.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• Strong communication and interpersonal skills.
• Ability to lift 20lbs and sit for extended periods of time.
• Flexibility – may require an occasional evening or weekend.
• License Check: valid driver's license and proof of insurability or can provide transportation.
• Background Checks: Offer of employment contingent upon background check.
• Drug and Alcohol Screen: Must pass a drug and alcohol screen prior to employment.

Preferred

• Experience in HR, safety, administrative office roles, or a related field.
• Familiarity with HRIS systems or applicant tracking systems.
• Understanding of basic HR practices and employment laws.

Key Competencies

• Customer Service Orientation
• Attention to Detail & Accuracy
• Confidentiality & Integrity
• Organization & Time Management
• Teamwork & Collaboration
• Professionalism

Working Conditions

• Standard office environment with occasional travel to other locations, if applicable.
• May require flexibility during peak HR periods (onboarding cycles, open enrollment, etc.).

Pay Rate: $18.00 / hour

Why Join Goodwill?

When you join Goodwill, you become part of a team dedicated to building stronger communities through the power of work. In this role, you'll help bring new people onto our team and keep every location a place where they can do their best work safely — making a lasting impact on both our organization and the people we serve.

APPLY TODAY!

At Goodwill, we believe in the power of work to transform lives. The Marketing Coordinator tells that story to our community. This role coordinates and implements marketing, communications, fundraising, events, community engagement, volunteer activities, and donation acquisition efforts based on the plans, priorities, and budgets established by the leadership team — connecting people to our mission, filling our stores with donated goods, and building the partnerships that make the power of work possible across Wayne and Holmes Counties.

KEY RESPONSIBILITIES:

Marketing & Communications

• Meet regularly with the leadership team to understand organizational priorities and implement approved marketing, fundraising, and donation acquisition plans.

• Develop social media, advertising, email, content, and blog/SEO plans that support approved organizational goals and budgets.

• Create and manage marketing campaigns and content across digital, print, social media, email, website, and in-store channels.

• Produce marketing materials, including graphics, advertisements, newsletters, signage, presentations, videos, promotional materials, and organizational publications.

• Maintain the organization's website, social media accounts, content calendar, brand standards, and consistent messaging.

• Coordinate internal marketing requests and gather stories, photographs, statistics, and program information from departments.

• Coordinate projects with the organization's marketing agency, media representatives, printers, website providers, and other partners.

• Track analytics and report key marketing, fundraising, event, volunteer, community engagement, and donation acquisition metrics to the immediate supervisor monthly.

Fundraising, Events, and Community Engagement

• Coordinate fundraising and organizational events, including the Golf Classic, Impact Breakfast, all-staff meetings, and cultural events.

• Manage event promotion, sponsorships, registration, vendors, volunteers, donor communications, and logistics.

• Represent Goodwill at community events and coordinate speaking engagements, presentations, and Goodwill Jeopardy.

• Develop relationships with community partners and manage Goodwill's volunteer network.

Donation Acquisition 

• Implement the annual donation acquisition plan established by the leadership team to increase donations of clothing, household goods, and other acceptable items.

• Develop partnerships with businesses, schools, colleges, churches, civic groups, and other organizations for donation drives and collection events.

• Coordinate partner communications, promotion, schedules, transportation needs, collection logistics, follow-up, and results tracking.

• Assist with organizational projects and other duties as assigned.

POSITION REQUIREMENTS:

• High school diploma or equivalent.

• Ability to educate staff, stakeholders, and the community about the full scope of the agency.

• Clear and effective written and verbal communication with all staff and external audiences.

• Ability to build effective internal and external relationships and provide excellent customer service to persons served, staff, customers, donors, and supervisors.

• Ability to manage multiple projects and deadlines simultaneously.

• Compliance with all established work rules, policies, procedures, and safety rules.

• Completion of required training: customer service, harassment, diversity, orientation, drug and alcohol, hazardous material, loss prevention, and workplace violence.

• Flexibility – evening and weekend hours required for events.

• License Check: valid driver’s license and proof of insurability or can provide transportation.

• Background Checks: Offer of employment contingent upon background check.

• Drug and Alcohol Screen: Must pass a drug and alcohol screen prior to employment. Subject to random testing.

Preferred

• B.S. degree in Marketing, Public Relations, or a related field, or equivalent work experience.

• 2–5 years of nonprofit marketing experience.

• Strong written and verbal communication skills.

• Proficiency with social media platforms and a basic understanding of analytics.

• Familiarity with Canva and basic graphic design experience.

• Excitement to learn and grow with an organization centered in the community around helping people through the Power of Work.

Key Competencies

• Customer Service Orientation

• Communication & Storytelling

• Relationship Building & Community Engagement

• Organization & Project Management

• Creativity & Brand Stewardship

• Professionalism

Working Conditions

• Operates primarily in an office environment, with travel to events and retail locations.

• Limited opportunity for remote work based on the position.

• May require flexibility during peak periods (event season, campaign launches, donation drives).

• No positions supervised.

Pay Rate: $24 / hour

Why Join Goodwill?

When you join Goodwill, you become part of a team dedicated to building stronger communities through the power of work. In this role, you’ll shape how our community sees and supports that mission — bringing in the donations that stock our stores, the partners who stand beside us, and the stories that show what the power of work really looks like.

APPLY TODAY!

About the Role

Goodwill Industries is seeking a dedicated Shift Supervisor in our Loudonville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure compliance with store policies.
• Complete cash handling duties: balance drawers, assign/register tills, and prepare deposits.
• Provide excellent customer service and resolve customer concerns in a professional manner.
• Monitor daily store operations in the absence of the Store or Assistant Manager.
• Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
• Ensure the store is clean and safe: dusting, vacuuming, restroom cleaning, and other maintenance.
• Report and document incidents or accidents in a timely and accurate manner.
• Assist in meeting store production goals and performance standards.
• Respond effectively in emergency situations and follow company safety procedures.
• Attend all required trainings and store meetings.
• Represent Goodwill’s mission and values in all interactions with customers and staff.

Physical Requirements

• Stand for extended periods (2–3 hours or more).
• Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
• Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
• Use equipment such as pricing/tagging guns, tape dispensers, and carts as needed.

What We’re Looking For

• Education: High School Diploma or GED preferred.
• Experience: Prior retail or supervisory experience is a plus.
• Skills: Strong communication skills; ability to read, write, and perform basic math.
• Technology: Familiarity with Microsoft Word and Excel preferred.
• Availability: Must be flexible to work nights, weekends, and holidays.
• Other Requirements:
• Reliable transportation (valid driver’s license and proof of insurance preferred).
• Ability to pass a background check and pre-employment drug/alcohol screen.

Why Join Goodwill?

When you work at Goodwill, you’re doing more than just a job—you’re supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

Pay Rate: $14.50/hour

Apply Today!