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Billing - A/R Follow-Up Representative - (FT)
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The A/R Follow-Up Representative I is an entry-level Accounts Receivable position responsible for timely follow-up on outstanding insurance accounts to ensure accurate reimbursement and resolution of unpaid claims. This position performs basic account research, resolves technical claim issues, identifies payment discrepancies, and works assigned A/R work queues while maintaining departmental productivity and quality standards. The A/R Follow-Up Representative I develops foundational knowledge of payer requirements, denial management, and revenue cycle processes while working under minimal supervision.
Classification: Full Time
Schedule:
Required Skills:
- Basic understanding of medical billing and insurance reimbursement processes.
- Strong analytical and problem-solving skills.
- Ability to interpret Explanation of Benefits (EOBs), remittance advice, and payer correspondence.
- Strong computer skills with the ability to learn multiple payer websites and billing systems.
- Excellent organizational skills and attention to detail.
- Effective written and verbal communication skills.
- Ability to prioritize workload and meet daily productivity expectations.
- Ability to maintain confidentiality and comply with HIPAA regulations.
- Ability to work independently while recognizing when issues require escalation.
Minimum Work Experience:
- Entry-level position; previous healthcare billing, collections, customer service, or insurance experience preferred but not required.
- One year of computer and data entry experience preferred.
Minimum Education:
- High School Diploma or equivalent.
Benefits & Work-Life
We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department.
Retirement - Securing your future
- Retirement - 457(b)
- Retirement Employer Match - 401(a)
Health Benefits - Safe and Secure, Our Promise
- Health Insurance
- Dental and Vision Insurance
- Flexible Spending Account
- Life Insurance
- Supplemental Plans
- 340B Pharmacy Program
- Madisonhealth Services Discount
Paid Time Off
- Full Time - 6.77 hrs per pay period
- Long Term Sick - percentage of hrs worked
Work-Life Balance - Employee Assistance Program offers:
- Personal counseling (in-person and virtual)
- Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
- Senior care management
- Child care referral services
- Lifestyle coaching
- Health and wellness resources
- Legal & financial services
- Support tools for managers
- Onsite and virtual trainings
- Critical Incident Stress Management services when tragedy happens
New Application
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application if you don't complete in one sitting, or if you want to check on the status.
Existing Application
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Link to Application
https://hr.idhrp.com/JobApplication.aspx?jobpostingkey=ff94fe21-8380-4d70-9d95-04d4f395831d