Job Application - Northwest Maritime Center

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Venue Coordinator (On-Call - Year Round)

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Northwest Maritime (NWM) is many things, but among those, we are a premier venue rental in the heart of Port Townsend. We provide a stellar view with a flexible rental venue, and part of our success is our knowledgeable customer-service-oriented Venue Coordinators. Join our team to ensure that each client has a successful event experience. Working independently, you will be responsible for setting up/breaking down events, securing the facility after an event, being the face of the NWM during events, and running/troubleshooting the A/V system. Most events last into the night and occur on weekends. 


PRIMARY RESPONSIBILITIES:

  • Point of contact for clients—During events, the Venue Coordinator is the representative of NWM and as such, assists with the needs, questions, and concerns of clients, as well as vendors, in a professional manner, offering the highest level of customer service.

  • Monitoring NWM liability interests—During venue rentals at NWM, responsibilities include making sure that the facility is being used appropriately and respectfully; and securing all NWM equipment and inventory at the end of an event.

  • Set-up & Break down of events—Working with a floor plan, the Venue Coordinator sets up tables, chairs, A/V equipment, sandwich boards, and then breaks down at the end of an event. Keeping clients and caterers accountable for their responsibilities per contract.

  • Additional duties—Helping with in-house NWM events, such as Wooden Boat Festival, Race to Alaska Ruckus, and other smaller events as needs arise; meeting potential clients during the weekend to tour the venue; and other assigned projects.


GENERAL OPERATIONS

While the primary focus of this position is creating a successful event experience, the Venue Coordinator works as part of the entire NWM team, ensuring smooth operations. As a growing non-profit, we all pitch in for the heavy lifting, whether it's participating in all-hands projects and events, assisting visitors, or occasionally doing some literal heavy lifting.


MINIMUM QUALIFICATIONS

  • Ability to lift 50 pounds

  • At least 18 years of age

  • Demonstrated ability to work independently, and as a team

  • Flexibility, patience, calm under fire, and creative problem-solving

  • Responsible, detail-oriented, proactive, good communicator, and have the ability to represent NWM in a friendly and enthusiastic manner

  • Available to work evenings, weekends, and holidays


HELPFUL QUALIFICATIONS

  • Previous customer service experience

  • Competency with A/V equipment

  • Current MAST permit and/or Food Handlers Permit

  • CPR and/or First Aid Certification


APPLICATION PROCESS

  • Submit your resume with the online application.

  • Deadline for applications: Open until filled, applications reviewed on submission


WORK LOCATION & SCHEDULE

  • Position will require onsite work at NWM’s main offices, located at 431 Water St., Port Townsend, WA 98368

  • Position is part-time, on-call, with variable hours

  • Reports to: Venue Rentals Manager


WAGE RANGE & BENEFITS

  • $18 to $20 per hour, non-exempt

  • Sick time accrued at a rate of 1 hour for every 25 hours worked

  • Employee discounts on classes and in NWM-run retail stores

           

NWM is committed to equal employment opportunity, striving towards being an antiracist and inclusive organization. We value the diversity of our staff and the communities that we serve, which includes a spectrum of racial, cultural, religious, sexual and gender identities, and abilities. We strongly encourage applications from people who have not seen themselves represented in the industry.