Job Posting OPEN
Property Manager
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DATE
ISSUED: March 2024
SALARY
LEVEL: 23
REPORTS
TO: Housing & Financial Literacy
Manager
AREA
OF FOCUS: Community Development
JOB SUMMARY: Provides property management services for all Couleecap owned
rental properties. Communicates positively with tenants and mediates disputes,
as necessary. Shows vacant units, process applications, conducts background
checks, completes income verifications, and determines an applicant’s
eligibility for a unit. Provides overall lease enforcement and works with
tenants to correct violations, including sending past due rent notices.
Coordinates maintenance and repair services as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Supports and
upholds Couleecap’s mission to fight poverty and promote self-sufficiency for
individuals by helping to identify needs, mobilize resources, and provide
quality services.
- Assists
prospective tenants in the application process, which may include, requesting
documents, verifying household eligibility, income verification, background and
reference checks.
- Listing and
showing apartments to new tenants and initiating lease renewals for existing
tenants.
- Prepares
tenant files and maintains all required document, forms, and pictures.
- Updates all
rental property lease materials to ensure compliance with state and federal
laws.
- Maintains
communication with tenants and works to resolve any issues that may arise.
- Responsible
for lease enforcement. Sends notices for violations and works with tenants on a
resolution, including payment plans for past due rent. Initiates eviction
proceedings as needed. Offer financial counseling to tenants as needed or
required.
- Conducts unit
inspections, prepares any necessary reports, schedules work orders for needed
repairs and schedules follow up as needed.
- Coordinates
repairs with maintenance staff, maintains maintenance records for each unit and
prepares maintenance recommendations that need to be competed. Responsible for
light cleaning of units and buildings as needed.
- Performs
annual and interim recertification and assuming compliance with all federal and
state regulations and funding sources. This role does not currently require tax
credit certification but may in the future.
- Completes all
necessary reports, contracts, purchase orders, and other documentation as
required.
- Ability to be
on call for tenant emergencies after office hours.
- Ability to
understand, appreciate, and interact with people from all cultures or belief
systems
SUPERVISORY RESPONSIBLITIES:
None.
QUALIFICATION REQUIREMENTS: To
perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
EDUCATION and/or EXPERIENCE: Requires
three years of education beyond high school: junior college, community college
or university. Requires three to four
years previous experience, or equivalent combination of education and
experience.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating
and maintenance instructions, and procedure manuals. Ability to write routine reports and
correspondence. Ability to speak
effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest,
commissions, proportions, and percentages.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists. Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS: Access to
reliable, licensed, insured driver and transportation. HUD Counseling Certification shall be obtained within six
months of hire.
OTHER SKILLS and ABILITIES:
Some knowledge and understanding of problems created by poverty. Ability to establish effective working
relationships with the clients, public, and other community professionals. Ability to keep accurate records and make
reports. Ability to communicate clearly
in written articles, reports and emails. Stability, resourcefulness, good
judgment, tact, and courtesy. Knowledge
of office procedures, terminology, and equipment. Ability to maintain confidentiality. Computer experience required.
PHYSICAL DEMANDS: The
physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. The noise level in the work environment is
usually moderate. This position
primarily works via telecommuting with regular team meetings