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Practice Administrator
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SUMMARY: Under supervision of the Departmental
Chair and Chief Operating Officer, the Practice Administrator is responsible
for directing, supervising, and coordinating staff and clinical processes to
provide quality, cost effective care to patients while meeting goals and
objectives by performing the following duties personally or through other supervisors
within the clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Organize and manage office operations and
procedures specifically: the front desk, phone triage, billings and
collections, medical records, requisitions for supplies, payroll preparation,
and other clerical services.
· Be fiscally responsible for clinic finances,
reviewing expenditures, charges, collections, etc.
· Evaluate office productivity, revise department
procedures, and devise new methods/forms to improve efficiency of the office.
· Maximize office efficiency of the practice.
· Assist in preparing reports as needed for
management.
· Coordinate activities of the various sections
or within the practice.
· Assist with negotiating purchases for supplies,
equipment, and supervise shipping and receiving.
· Assist in creating and updating policies and
procedures and ensure enforcement of such.
· Serve as liaison between the practice and MEAC
Central Administration and other outside entities.
· Oversee participation in and adherence to
compliance programs of MEAC.
SUPERVISORY RESPONSIBILITIES:
- Supervises nursing supervisor and front office manager and directly evaluates performance.
- Makes recommendations for personnel actions to the Departmental Chair and Chief Operating Officer.
- May review and approve evaluations of support staff.
- Carries out supervisory responsibilities in accordance with the organization's policies and procedures, and state and federal laws and regulations.
- Responsibilities include interviewing, hiring, and training employees. Planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
EDUCATION AND/OR EXPERIENCE: Must have a minimum of 5 years of managing a medical office in an outpatient setting and a Bachelor’s degree. Masters preferred.
OTHER
SKILLS AND ABILITIES: General knowledge of billing and collections,
ICD-10, and CPT coding, medical terminology, and computer software
applications. Knowledge of the principles
and practices of supervisory and general management abilities of a medical
office. Ability to operate computers, keyboards, and printers. Knowledge of modern office practice,
procedures, and equipment for multiple office sites. Ability to establish and maintain an
effective working relationship with faculty members, staff, patients, and other
third parties. Ability to concentrate
under high demands and listen effectively.
Ability to organize tasks; work as a team member and independently using
sound management skills with a variety of professional disciplines. Convey a professional and positive image and
attitude.