Job Posting CLOSED
RV Park Supervisor
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To
carry out South Beach Marina and RV Park Policies and procedures as established.
To always provide courteous and prompt customer service. Process moorage and RV
reservations, money and related tasks: perform receptionist, clerical, and cash
balancing; and keep statistical records of RV Park and Marina occupancy,
increase occupancy and revenues at RV Park and Marina. Responsible for billing
Marina and RV guests and collecting on past due accounts and collecting moorage
holders rent. Provide accounting and statistical data as requested. Manage and
set schedule for staff.
ESSENTIAL JOB FUNCTIONS:
Accounting (40% of Time)
- Balance accounts monthly.
- Issue moorage license agreements
- Ensure monies owed are collected in a timely manner.
- Maintain all files in a neat and orderly fashion.
- Prepare and distribute daily sales reports.
- Prepare and distribute monthly occupancy reports.
RV Park and Marina Administration (40% of Time)
- Respond to requests for reservations via telephone and in person
- Respond to customer requests via telephone and in-person
- Maintain a positive work environment for staff
- Maintain a positive environment for Guests of the RV Park and Marina
- Make recommendations to Director of Finance to improve the use of the facilities.
- Adopt and implement new policies and procedures, and revisions to existing policies and procedures.
- Maintain daily contact with the South Beach Harbormaster and make him/her aware of needs and problems so they can be resolved.
- Resolve questions and problems presented by vendors, customers, department personnel and Port Management
- Do your best to anticipate RV Park and Marina park customers’ needs.
- Assign moorage and RV spaces.
- Prepare and maintain related paperwork, contracts, and files.
- Maintain a file of customer written complaints and survey results.
- At month end provide a monthly summary of complaints and survey results to the Director of Finance, provide potential solutions to complaints, if appropriate.
- Create and maintain a process to gather information on other RV Parks and Marinas, including pricing, amenities, MLA’s, marketing and reservation procedures.
- Provide administrative support for seizures of boats in arrears to be auctioned for payment
- Prepare comparative analysis to other RV Parks makes recommendations for price changes.
Management (10% of Time)
- Provide management guidance and supervision to RV Park office staff.
- Provide a safe environment for all staff in RV Park and Marina.
- Prepare schedule for RV Park and Marina park staff supervised.
- Maintain employee schedule and manage employee leave requests.
- Manage employee relations and team building.
Other Duties and Special Projects as Assigned (10% of Time)
New Application
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Existing Application
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Link to Application
https://hr.idhrp.com/JobApplication.aspx?jobpostingkey=5c84d7a8-64d0-4c86-8540-83609521f177