Job Application - Port of Newport - 97365

Job Posting OPEN

Public Service Representative

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POSITION OBJECTIVES:

Maintain accurate daily functions of the RV and Marina Parks. Provide courteous and prompt customer service Port patrons and guests. Efficiently process moorage and RV reservations. Accommodate RV Park and Recreational Marina patrons by making and confirming reservations, registering guests, keeping records of occupied sites and slips, issuing access cards and permits, and collecting payments.

 

JOB FUNCTIONS:

RV Park and Marina Reception (70% of Time)

  • Make reservations in computer system for guests wanting to stay in the Port of Newport Marina and/or RV Park
  • Accurately gather customer data and placing customer’s information into the ports reservation system.
  •  Assist guests checking in and out of the Ports facility.
  •  Assign moorage and/or RV spaces
  •  Perform cashier duties including processing guest payments, running reports and preparing deposits.
  • Accurately prepare and maintain paperwork, contracts, and files either electronically or physically
  • Aid customers with knowledge of area.
  • Communicate with and listen to customers, public, and coworkers in order to solve problems, get information,
  • Process applications for long term tenants.

Administrative Support (25% of Time)

  • Scan materials and place material into Ports Reservations system to quick reference
  • Direct guest feedback to the proper department/persons.
  • Assist guests with issues or forward their issue to the correct department for resolution. 

Other duties as assigned (5%)