Job Posting OPEN
Public Service Representative
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POSITION OBJECTIVES:
Maintain accurate daily
functions of the RV and Marina Parks. Provide courteous and prompt customer
service Port patrons and guests. Efficiently process moorage and RV reservations.
Accommodate RV Park and Recreational Marina patrons by making and confirming
reservations, registering guests, keeping records of occupied sites and slips,
issuing access cards and permits, and collecting payments.
JOB FUNCTIONS:
RV Park and Marina Reception (70%
of Time)
- Make reservations in computer system for guests wanting to stay in the Port of Newport Marina and/or RV Park
- Accurately gather customer data and placing customer’s information into the ports reservation system.
- Assist guests checking in and out of the Ports facility.
- Assign moorage and/or RV spaces
- Perform cashier duties including processing guest payments, running reports and preparing deposits.
- Accurately prepare and maintain paperwork, contracts, and files either electronically or physically
- Aid customers with knowledge of area.
- Communicate with and listen to customers, public, and coworkers in order to solve problems, get information,
- Process applications for long term tenants.
Administrative Support (25% of Time)
- Scan materials and place material into Ports Reservations system to quick reference
- Direct guest feedback to the proper department/persons.
- Assist guests with issues or forward their issue to the correct department for resolution.
Other duties as
assigned (5%)
New Application
To get started, tell us your name and email. We will send you a confirmation email response that will include a key and a link back to this
application if you don't complete in one sitting, or if you want to check on the status.
Existing Application
If you previously started or completed an application and you would like to continue with the application or just check on the status, you should've been sent an email that included a job application key along with a link back
to this page. Enter the key below, or if coming from the link, the key should be defaulted for you.
Link to Application
https://hr.idhrp.com/JobApplication.aspx?jobpostingkey=56097def-f804-4c7a-aa5f-e71c723eeed3