Job Application - Medical Education Assistance Corporation

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Receptionist

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OPEN POSITIONS IN: Infectious Disease, JC; OB/GYN, JC; Sports Medicine, JC

SUMMARY: Under supervision of the Office Manager, Front Office Coordinator, or Office Coordinator, the Receptionist is responsible for representing the clinical office in a courteous and efficient manner by answering telephone calls, scheduling appointments, receiving, and assisting patients.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

  •       Answer incoming calls, determine nature of calls and route to appropriate individual.
  •        Schedule patient appointments and maintain proper scheduling information for individual physicians.
  •        Receive, register, and check out patients in a courteous and friendly manner.
  •        Receive payments and code encounter forms with proper payment distribution, as well as CPT and ICD10 codes.
  •        Reconcile daily cash receipts; prepare and make bank deposits daily.
  •       Responsible for data retrieval of patient information from the computer system for daily appointment and telephone calls.
  •        Responsible for verification of current information such as address, insurance, etc.
  •        Responsible for the input of departmental patient data into the computer system.
  •        Record and maintain all patient names, account numbers, and chart numbers on a back-up card system in event of computer down time.
  •        Pull patient charts for appointments and file and replace charts as necessary.

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EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) required with successful completion of an ICD-10 and CPT coding course recommended. One to two years healthcare experience preferred.  Previous receptionist experience preferred.