Job Application - Port of Newport - 97365

Job Posting OPEN

Guest Services Representative II

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POSITION OBJECTIVES:

Maintain accurate daily functions of the RV and Marina Parks. Provide courteous and prompt customer service Port patrons and guests. Efficiently process moorage and RV reservations. Accommodate RV Park and Recreational Marina patrons by making and confirming reservations, registering guests, keeping records of occupied sites and slips, issuing access cards and permits, and collecting payments.

 

JOB FUNCTIONS:

RV Park and Marina Reception (70% of Time) (Essential)

§  Make reservations for the Port of Newport marina and RV Park

§  Assist guests checking in and out of the Ports facility.

§  Assign moorage and RV spaces, in a timely manner accurately prepare and maintain paperwork, contracts, and files.

§  Perform cashier duties including processing guest payments, running reports and preparing deposits.

§  Aid customers with knowledge of area.

§  Communicate with and listen to customers, public, and coworkers in order to solve problems, get information,

§  Process applications for long term tenants.

 

Administrative Support (25% of Time)

§  Prepare customer’s reservation by gathering customer data and placing customer’s information into the ports reservation system.

§  Direct guest feedback to the proper department/persons.


Other duties as assigned (5%)