Job Posting OPEN
Guest Services Representative II
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POSITION OBJECTIVES:
Maintain accurate daily
functions of the RV and Marina Parks. Provide courteous and prompt customer
service Port patrons and guests. Efficiently process moorage and RV
reservations. Accommodate RV Park and Recreational Marina patrons by making and
confirming reservations, registering guests, keeping records of occupied sites
and slips, issuing access cards and permits, and collecting payments.
JOB FUNCTIONS:
RV Park and Marina Reception (70%
of Time) (Essential)
§
Make reservations for the Port of Newport marina
and RV Park
§
Assist guests checking in and out of the Ports
facility.
§
Assign moorage and RV spaces, in a timely manner
accurately prepare and maintain paperwork, contracts, and files.
§
Perform cashier duties including processing
guest payments, running reports and preparing deposits.
§
Aid customers with knowledge of area.
§
Communicate with and listen to customers,
public, and coworkers in order to solve problems, get information,
§
Process applications for long term tenants.
Administrative Support (25% of Time)
§
Prepare customer’s reservation by gathering
customer data and placing customer’s information into the ports reservation
system.
§
Direct guest feedback to the proper
department/persons.
Other duties as assigned (5%)
New Application
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application if you don't complete in one sitting, or if you want to check on the status.
Existing Application
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to this page. Enter the key below, or if coming from the link, the key should be defaulted for you.
Link to Application
https://hr.idhrp.com/JobApplication.aspx?jobpostingkey=034fc7ff-0054-49c8-bee3-8016602611e3